DFW TSA GETS A CLUE TO CUSTOMER SERVICE

DFW TSA GETS A CLUE TO CUSTOMER SERVICE

I recall taking an uncle to Chicago’s O’Hare airport in 1959 as he was leaving for basic training having joined the Navy. We parked the car in the O’Hare parking lot, walked into the terminal and all the way to the gate without seeing as much as a single police...
FLYING SCARES ME!

FLYING SCARES ME!

Received this message from a new subscriber: Flying scares me because I am always worried that something will go wrong. Turbulence makes me very nervous and I freeze up. I can’t do anything during turbulence except look out the window and wait until it stops....
FEAR OF FLYING – IS IT REAL?

FEAR OF FLYING – IS IT REAL?

In response to the question asked of all new subscribers, “What about flying scares you the most?” I received the following: “Take off, hitting an air pocket, and turbulence scares me. I think it’s not having control of the situation.” Takeoff is at the top of...
Visualize Overcoming Fear

Visualize Overcoming Fear

I get emails daily from fearful flyers who express some manifestation of their fear. Here’s one I received today: What happens when the plane is cruising down the runway, or in standby for take off etc,,, and I’m thinking ” Oh no, now I can’t get out...
FearlessFlight HelpDesk